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Online Services

Our practice has been enabled to take online appointment bookings and repeat prescriptions.

In order to make use of this facility, you must be registered as a patient with our practice. You need a letter from reception which will give you the access information; this must be obtained this in person from our practice. You cannot create a registration account without one.

If you already have a registration letter, you can use the create your account facility by entering your:

  • PIN
  • Practice ID Number
  • Access ID
  • NHS Number

Once you have created a registration account, you can;

  • Book and cancel appointments with your doctor.
  • Request your repeat prescription.

If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. You can also still use the telephone or call in to the surgery for any of these services as well. It's your choice.

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.

You will be given login details, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record - unless you choose to share your details with a family member or carer.

The practice has the right to remove online access to services for anyone that doesn't use them responsibly.

It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.

If you can't do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password. If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.



 
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